getting beaten by technology

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I had to change a plane reservation today.  The storm is causing havoc and I had to change planes in Chicago.  The airline decided I could do this online and they wouldn't charge me extra because of the circumstances.

No big deal, or so I thought.  I did try to call the airline and their recording basically told me, all our agents are busy.  Don't call, go online.  So I did.

The first time I tried to change the flight, the computer wanted an extra $400 to change the tickets.  Nope.  I had to cancel my boarding passes for the flight I already had so I had to re-do boarding passes.  I decided to try it one more time, but accidentally clicked on the wrong date.  I could slip my flight a day and still be where I'm going on the days I wanted to be there and my boss was kind enough to allow me to change days off.  I was grateful for that.  Unfortunately...

I didn't catch my boo-boo until I'd already used my free change my flight chance.  To fix my boo-boo cost me $166.  Ouch.  That one hurt the wallet.  I really don't have anyone to blame but myself, but I got confused with trying to follow the steps I needed to in order to fix my ticket without any additional charges.  It's still a good deal for the flight, just not as good a deal as it was.  Things happen, though.

I had a similar issue at the gas pump today.  Again, I was going a little too fast and hit the wrong button on the keypad.  I wanted to fill up and it's not like I ever have cash, but this mistake was just annoying.  Hey, it happens.

My last bout with technology was leaving a comment on another blog about healthcare.  I found a map that shows how many countries don't have some kind of government sponsored healthcare that I tried to be cute and include in a hyperlink.  Of course the link didn't work because I must not have copied the html tag correctly.  Again, it happens.  I had to make another comment with the link.  I should have done this in the first place but I was trying to be "tech savvy".

I like technology when it works.  Most days, I win.  Today, score one for High Tech.

Comments

  1. ephesians619February 2, 2011 at 3:23 PM

    if i had a nickle for everytime i was smarter than the 'machine', i could almost afford to get a cup of coffee (at Denny's maybe, but not Starbucks☺)

    ReplyDelete

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